• FAQ

    Q: How much paint will I need for the walls in my room?

    A: That depends on several things. The size of your room, of course, is the most important element, as well as the number of apertures (doors and windows) that punctuate the wall space. It’s based on the number of square feet of space that requires paint coverage. The other important factor is what’s on the walls now; that determines how many coats of paint it will take to completely cover the current colour. If it’s a light-coloured paint (except pink or bright yellow, both of which are tougher to cover), then a couple of coats should do the trick. We multiply that by the number of square feet and come up with an amount. We always like to make sure you have just a little left over for touch-ups.

    Q: Do I need a primer for the walls?

    A: Sometimes and sometimes not. It depends on a lot of factors. Generally, walls that have already been painted at least once don’t need to be primed, but fresh drywall requires a coat of primer.

    Q: Will the paint smell bad and for how long?

    A: Oil paint, the stinky stuff, is no longer sold in Canada. That helps keep smells to a minimum. Standard latex paint has a slight odour when it goes on and for a few days, but most people define it as “fresh” or “damp”, but not offensive. If you have a particularly sensitive nose, then we can use one of the new “green” environmentally-friendly paints, extremely low in volatile organic compounds (VOCs) that barely smell at all. Even in winter, we tend to work with a window open to ensure fresh air circulates and the minor scent dissipates quickly.

    Q: Do you have men working for you?

    A: Of course! We love men! But they have to play by our rules when they work for Women in Rollers!

    Q: How long does it take for Women in Rollers to paint a room?

    A: Of course it depends on the size of the room, the amount of furniture we have to work around, the room temperature (paint dries faster in a slightly warm, dry room), the amount of coverage (white over red, for example, usually involves three or more coats and we have to wait for one coat to dry properly before we paint the next one), and whether we are painting just the walls, or walls, ceiling and trim.

    Q: Why do you recommend Benjamin Moore and Beauti-Tone, and have a surcharge for other brands?

    A: Yes, that’s a question we hear a lot. We charge by the hour, and the customer supplies or pays for the paint. If the paint that the customer insists on is a brand we don’t trust (thanks to our experience) to go on smoothly, cover thoroughly and evenly, and dry quickly, this can seriously increase the time we spend painting and undermine our quoted price.

    Q: Why do you charge a deposit fee?

    We want to ensure that our clients are as serious about our painting contracts as we are. Once we have accepted a deposit fee, it guarantees that we have a firm deal and we will fulfill our obligations to you, and you to us. It becomes a respected business arrangement once we are agreed on a date and a price.

    Q: What do I need to do to prepare for painting?

    Unless you have contracted us to pack and store your valuables, generally interior painting jobs require you to remove fragile items and valuables, including artwork, before we arrive; we will move the furniture as we work around the room. Anything that is fabric (draperies, upholstery, cushions, bedding) that might get paint on it will be ruined, so we cover those items with plastic. If you want a 100% guarantee that cannot be damaged, we suggest you remove the smaller fabric items and we will bend the plastic with tape to ensure upholstered furniture os not harmed. For exterior jobs, we generally need any outdoor furniture and planters moved out of harm’s way (we can do that for you), and please ensure that your cars are parked away from the building.

    Q: How far in advance do I have to book?

    We can mostly accommodate interior jobs within a matter of a few days to a few weeks; exterior work, however, is often (but not always) booked as much as a year in advance. The exterior season is shorter (mid-April to mid-November, maximum, as the outdoor temperature needs to be above 5 Celsius day and night for about a week), so the couch is on! Best to get your quote and dates set up as soon as possible.